Career Opportunities


Account Manager: Spokane, WA

We are expanding our growing business into the Spokane, WA market and are searching for an experienced outside sales professional to join our team. The Account Manager is responsible for proactively identifying new business opportunities through networking, referrals, and cold calling. The primary goal will be to secure qualified meetings with potential customers, and drive revenue growth. The Account Manager will solve the business needs of prospects and customers by aligning those needs and objectives with the company’s strong portfolio of solutions. The Account Manager will act as an advisor, customer advocate, and strategic partner to ensure customer satisfaction.

Responsibilities:
1.  Identify and generate leads through marketing campaigns and networking.
2. Connect client’s business objectives with the company’s offerings and solutions. 
3. Establish yourself as a trusted partner to the prospect or customer.
4. Effectively sell a broad portfolio of products across a wide range of industries.
5. Assist the customer in maximizing their return on investment.

Requirements:
1.  5+ years of previous business-to-business sales experience with a documented track record of success.
2. Experience selling in the telecommunications/IT services industry is preferred.
3. Strong negotiating abilities.
4. Ability to multi-task and manage multiple streams of work simultaneously.
5. Highly resourceful when necessary to overcome barriers and objections.
6. 
Proven record of meeting/exceeding established goals and objectives.

Compensation:
Unlimited earning potential with a competitive base salary and commissions. 100% paid premium health and welfare benefits, company cell-phone, and vacation pay are included.

Cover letter and resume are required to apply. Minimum requirements will be used for initial screening of resumes. careers@interwestcorp.net.


Systems Technician: Spokane, WA

Responsibilities:
1. Responsible for installing, programming, testing, troubleshooting, repairing, and maintaining complex voice products and applications. May focus on more complex installation and upgrade projects, service, moves/ adds/changes (MAC).
2. Works with and advises customer on future projects, special requirements and upgrades including any upcoming maintenance concerns.
3. Performs technical service from moves/adds/changes (MACs) through implementation and support of VoIP-TDM systems and associated software, including call management systems, voice mail, interactive voice response, and network routers, switches and firewalls. 
4. Maintains and completes required documentation and records including timely closing of service tickets.
5. Interfaces with customer contacts to resolve problems and ensure customer satisfaction.
6. Implements and monitors voice system preventive maintenance per schedule.
7. May perform crossover support for cabling/data technicians.
8. Responds to assigned cases by troubleshooting mechanical, hardware, software, and system failures using various devices to repair product and ensure proper performance.
9. Performs installation of parts and peripheral equipment for communications systems, both voice and data, as required. Programs telecommunication equipment using PC or phone based software.

Requirements:
1.  Excellent problem solving, decision making, and organizational skills.
2. Minimum 2-year relevant industry experience, past NEC experience a plus.
3. Ability to follow standard instructions consistently and pay attention to detail.
4. Excellent customer service and communication skills including follow up and interpersonal skills.
5. Strong technical knowledge of related products and applications such as voice over internet protocol, call management systems, and network technologies.
6. Strong knowledge in the use of relevant technical tools and test equipment such as LAN/WAN, VoIP systems and associated software, including call management systems, contact center voice mail, interactive voice response (IVR), and network routers, switches and firewalls.

Compensation:
Competitive base salary based on experience. 100% paid premium health and welfare benefits, company cell-phone, and vacation pay are included.

Cover letter and resume are required to apply. Minimum requirements will be used for initial screening of resumes. careers@interwestcorp.net.


We are continually looking for quality people to join our growing team of communications professionals. We offer aggressive salary and benefits packages, and always welcome career inquiries and applications for any position. Cover letter and resume are required to apply. Minimum requirements will be used for initial screening of resumes. careers@interwestcorp.net.