Ability to associate a portal user with specific phone users who are recorded. Ability to specify which actions the portal user can take on the visible recording files from the users they have permission to see/view their recording files.
Take notes on recordings and store keywords for easy file retrieval.
Automatically FTP recording files off to your own FTP server for archive purposes.
Selectively determine which users or on-premise PBXes to record outbound or inbound calls.
Gives the hosted user or on-premise PBX the ability to start/stop recording a call by dialing a star code while in a conversation.